Knowledge Base

How to View/Download Video Content?

Ghub relies on two formats of video files, MP4 (MPEG-4) mostly used for podcasts but also can be viewed directly on your computer, and Windows Media Player which is used by older lectures and seminars. In general we suggest Apple Quicktime for playing MP4 files, however there are a variety of MP4 players available.
We recommend VideoLAN.org's VLC - Media Player, a free cross-platform media player that supports a large number of multimedia formats, without the need for additional codecs. It will play both the MP4 and Windows Media Player files. You will have to copy and paste the video URL from your browser to the VLC player (menu file->open network). Below are operating system specific issues for those using Windows Media Player.
Below is a list of OS specific player issues:

  • Windows
    If you're experiencing problems viewing video lectures on Windows systems, make sure that you've installed the latest Windows Media software:
    Windows Media Player for Windows
  • Mac OS X
    If you're experiencing problems viewing video lectures on macOS systems, make sure that you've installed the latest Windows Media software:
    Play Windows Media files on your Mac
  • Linux
    No currently known issues. Use VideoLAN Media Player or equivalent application.

Downloading Video and Audio Content

Most of Ghub's video and audio content is downloadable. Procedures vary depending on the browser you are using:

  • Firefox
    Right click (hold click for Mac) on the resource link, select "Save Link As...", a dialog box will appear allowing you to save document as a file.
  • Internet Explorer
    Right click on the resource link, then select "Save Target As...", a dialog box will appear allowing you to save document as a file. Mac users should drag the link to their desktop or folder and the document will be downloaded.
  • Safari
    Control-click on the resource link, then select "Download Linked File", the document will download to your downloads folder. The download folder is specified using the Preferences menu and selecting the General tab.

Continued Problems

If the problem persists, please send us a trouble report.

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